Industry Profile: Jim Walczak

— By Jane Cohen and Bob Grossweiner

Veteran facility manager Jim Walczak is the executive director of the Racine Civic Centre in Racine, Wis. for Compass Facility, consisting of the Historic Memorial Hall, Festival Hall and Festival Park, a five-acre outdoor venue on the shores of Lake Michigan hosting numerous summer festivals and concerts.

Jim has more than 28 years of experience in every facet of the event and facility management industry. He got his start in public facility management at the Casper Events Center in Casper, Wyo. in 1981, first as director of operations and eventually director from 1982 -1986. Jim was then recruited as director of special events for the Denver Nuggets until the team was put up for sale in 1987. From 1988-90, he worked for Midwest Services Event Staffing, providing parking, ticket takers, ushers and security to the majority of venues in Denver.

Jim's next industry stint took him to Battle Creek, Mich., where he was general manager of Kellogg Arena, 1990-98. Jim then served in the same capacity at Rushmore Plaza Civic Center in Rapid City, S.D., through 2001. From 2001-03 Jim became operations director for the Fox Cities Performing Arts Center in Appleton, Wis., overseeing the construction and opening of a two-theatre complex and booking all mainstream entertainment outside of the arts and Broadway.

In November 2003 Jim founded Event Pro, LLC, with Terry Dederich and Rick Pruski. The firm bought and booked talent and handled production, corporate sponsorship for venues, festivals, and special events. "Terry and Rick still operate Event Pro," Jim notes. "I left EP to pursue getting back into the venue management business, which is where my heart has always been."

What strategies did you use in turning Kellogg Arena into one of South Central Michigan's country music venues in the '90s? When I arrived at the Kellogg Arena in July 1990, I did a lot of homework regarding what kinds of entertainment had been coming through the venue. What I found was mostly metal and hard rock and not much else. So, as I got into it further, I decided we needed to do a market survey. I had no intentions of hiring a company for $10,000-15,000 so they could call 400 people and ask a few questions then magically tell us what people wanted. We needed more than that. We needed to know what the stakeholders liked, disliked, how many shows they came to, how was the service, how was the food, what did they think of the acoustics and site lines etc. And finally, I wanted to know what kind of entertainment they wanted and what were they willing to spend to get it.

With a 27-question survey in place I had our entire full time staff come in on a weekend and we personally called 504 residents from in and around Battle Creek. These were not questions that you could just answer yes or no to, they were more insightful, and they helped create a real conversation. When we turned our results over to a local company that could input the data we collected along with a more detailed explanation of what we learned, it was no-brainer that country music was what the majority of respondents wanted, and that's just what we're gonna do! Bring it to them!

I was fortunate to have a board that understood it took spending money to make some money so I was able to start buying some shows, and once we got over 3,000 in attendance, promoters started to take notice. We did lose some money, but it was our start of getting on the routing map with a wide range of acts.

Marketing was a key factor in our gradual growth in the world of country music. Another thing that I did upon my arrival was to call my various promoter friends and agents to let them know where I was. I was surprised to hear a number of them say they didn't know the building was even open for business. This is where the old contacts from Performance Magazine came into play. I'd worked with Gary Daugherty on a number of projects and thought a Performance Spotlight was just what we needed. Alan Jackson was the first one-day sellout in the history of the Kellogg Arena; he came back two more times. I'll never forget Clarence Spalding calling me one day and asking why should Brooks and Dunn play our venue? I told him that there was real connection between the artist and the fan and that not one seat was more than a 175 feet from the stage. What I think he liked most was that his merch would go through the roof and that when they walked through our back door, they would feel like guests in our home, and they truly were. Thank God it did, and they, too, came back two more times over the years!

All the agents who I worked with from each agency in Nashville were just outstanding to work with and they understood what I was trying to do. I could name a number of them, but I wouldn't want to slight anyone. I've no doubt they all knew that they had played a big part along with all the promoters. I really have to give credit to guys like Larry and Freddie Frank of Frank Productions, Steve Moore of the then Moore Entertainment, William Fowler and a number of others. They were the first ones willing to take a chance on a little building with a big heart in Battle Creek, and the rest as they say, was history. The proudest moment for the Kellogg Arena and for me was us being nominated by the CMA as Best Small Venue with 6,000 seats or less in 1997, approximately one year prior to my moving on. That said it all!

What lessons have you learned that make you a better facility manager today?
It pays to play it straight with people even when it may cost you. I learned in the early days of Casper, Wyo., your word to another person means more than the contract we ultimately have to sign. Its honesty and having the integrity to do what's right and in the best interests of the community or organization you serve. Also, to always look out for your venue and to treat your employees and clients with respect. Simply stated, do the right thing; you can't go wrong and you never have to look over your shoulder. I've tried to live by that no matter where I've been. I know regardless of the different things that have happened in my career, I did what was right. Don't be afraid to say what needs to be said. Too many people just say what people want to hear and that's just not me.

Has facility management philosophy changed in the past five years?
Personally, my own philosophy hasn't changed, but I see what has happened to our business and not all of it is good. As I look back over the years. The biggest change has been that we all have less to work with and are asked to do more with what we have. This is a business, and we're expected and rightfully so to run our venues as such. There's more emphasis on the bottom line than ever before. I've always felt that what we do is business, but I never let that get in the way of always treating the client fairly and with respect. Customer service has always been a catch phrase, but nowadays if you don't provide it consistently, your client has many other choices. So we've had to step up our level of service with more training for all our staff from full-timers to part-timers. It's a worthy investment, and it shows dividends at the end of the day. Gone are the days of take it or leave it, not that I ever felt that was how we should conduct business, but I've seen it and heard it. It's a shame.

What makes a good facility manager/executive director?
Someone who cares about his/her staff, understands that without them he or she is nothing and that he/she truly believes in the team concept. This is not, an "I" business! A good manager understands the big picture and is able to communicate that vision to their staff. A good manager is one that recognizes his employee's talent and does everything possible to get the best out of each and everyone of them to help make them be even better. A good venue manager will listen to both sides of the story and then be able to make the tougher decisions. A good manager realizes that they are the leader of an organization and with that comes having to make tough decisions and always looking out for what is in the best interests of the community or an organization. A good manager treats employees and clients fairly and with respect. A good manager isn't afraid to role up his/her sleeves and help where help is needed. And lastly, a good manager understands what integrity means and how important honesty is in this position, and that what you say and how you say it, is how your organization will be preserved in the community and the industry as a whole.

First concert attended
Deep Purple in 1971 at the old MECCA Arena, Milwaukee.

First concert worked
Ted Nugent in 1975, I think, at SummerFest in Milwaukee. I was working for RTM Concert Security, a peer group security firm.

First industry job
I was a college student at University of Wisconsin, La Crosse. In 1976, Larry Dittloff was director, now with Washington State Convention Center and he offered me the position of security director for the Mary E. Sawyer Auditorium (LaCrosse) and is the one who brought me into the business. In 1978 I tried out with the Cleveland Browns, made it to the second last cut, wandered for a year, then Larry tracked me down and said, "Get back to school and finish your degree and I'll hire you to be my director of operations for the Casper Events Center.

Career highlights
There are many but the one that stands out was doing the NCAA Final Four at McNichols Sports Arena in 1990, the last small arena to host a Final Four; it was three years in the planning and everything came off without hitch. The other was my entire eight years at the Kellogg Arena in Battle Creek (1990-1998). We took a building that wasn't even on the entertainment radar screen and made it South Central Michigan's country music headquarters in the '90s; the highlight was being nominated by the CMA as best small concert venue 6,000 seats or less. Those were some of the best days of my life, and I will always have a soft spot for that venue. We did many great shows there; Alan Jackson posted the first one-day sell out in the history of venue, followed by many more.

Career disappointment
Dealing with politics. My belief has always been when you take a job in this business you are always looking out for what's in the best interest of the venue and community you serve, and a couple of times politics got in the way of doing what's right, but that's life and you move on.

Greatest challenge
To try and do what's right and not succumb to outside/inside pressure. It's important to be true to yourself and know that there is a cause and effect with every decision we make; and you always hope it's the right one.

Best business decision
Joining Compass Facility Management! I've really admired what President Steve Peters has been doing building this company. I've no doubt in my mind it was the best decision. This company is more like a family, and Steve really cares not only about us as team members but he really cares about how we can make a difference with each and every account. Secondary markets deserve the same level of expertise that you would expect to find in a major market and that is a great niche he has found and developed. I couldn't be happier being part of his team.

Best advice you received
I honestly don't remember who said it, but I remember being told that if you want to be successful in anything, do what makes you happy and that it's more like a hobby. Well, this business has been just that; it's my number one hobby and I love doing what I do -- helping a great variety of things happen and seeing things grow from an idea to something that actually can happen. We do that everyday in this business, and it's the most gratifying experience I believe I could have as it relates to supposed work.

Best advice to offer
Always be true to yourself and in doing so you will never have to look over your shoulder; do what's right because you know it is. Stand up for what you believe in and never take the easy way out. Be accountable for what you say, what you promise and then deliver; you can't go wrong. Simply stated, integrity.

Most memorable industry experience
There are so many and I could go on and on, but one that stands out to this day was when I was working for RTM at Alpine Valley Amphitheater. My boss, Terry Cullen, asked me to be on Frank Sinatra's security detail (four guys with 38's and me) from the hotel to the stage, after show and back to the hotel. Mr. Sinatra was a perfectionist and we had one fan that was having a little too much fun and was being a loud mouth idiot. I had to make two visits with this gentleman and let him know that if acted up one more time, me and about three guys twice my size were going take him out. Thankfully he saw and understood the reason to my logic and behaved the rest of the night. When the show was over Mr. Sinatra, Milton Berle and a handful of close friends stayed backstage visiting and telling stories. This went on until 4:30 a.m.! When they finally wrapped, Mr. Sinatra came out and thanked me for the way I handled our problem child and for staying with them. Then he did the preverbal pinch of the cheek, shook my hand and the night was over! PRICELESS!!

Favorite team/athlete
Green Bay Packers and Brett Farve. I grew up watching the great ones -- Bart Star, Jim Taylor and many others in Milwaukee, and when I was in grade school at St. Mary's of Menomonee Falls (Wis.) we ran their offense. Brett is everything that is good about football. His legacy will be that he never quit and always has given everything he has for the good of the team, is a real competitor and a real person who isn't all caught up with himself.

What friends would be surprised to learn about you
I'm really just a big Teddy Bear! And I love to cook!

Industry pet peeve
To be honest I don't really have one. We all have challenges of one kind or another but that's why we do what we do.

Office paraphernalia
Memorabilia, i.e. pictures with Wayland Jennings, Johnny Cash, Willie Nelson and Kris Kristofferson, The Highwaymen. My first pair of cowboy boots from Casper, Wyo., that I had have resoled three times. Then I wore through my little toe through the leather and they couldn't be fixed, so I had them filled with concrete and have been using them for bookends!

If I wasn't doing this, I would be...
…LOST!

Industry mentors
Larry Dittloff -- From the beginning he was the one who believed in me and gave me my first full time job back in 1976 - director of security for the Mary E. Sawyer Auditorium; Don Blank, operations manager of the old Mary E. Sawyer Auditorium, then the La Crosses Center -- he took me under his wing when I was in college and literally taught me the ropes from the front door to the back door of facility operations, 1976-1980; and Ken Erickson, former city manager of Casper -- took a chance on me and gave me my first opportunity to manage a venue, the Casper Events Center in 1982.

Jim can be reached at: (262) 636-9270; e-mail: Walczak@cityofracine.org

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Richard Goodstone, Superfly Productions 01/27/06
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Steve Gordon, Entertainment Attorney 08/06/04
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Mike Gormley, L.A. Personal Development 11/10/06
Jonathan Gosselin, Gosselin Marketing & Promotions 07/02/04
Richard Gottehrer, The Orchard 04/10/09
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Jerimaya Grabher, RPM Direct 09/26/03
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Stan Green, Stanley A. Green Lighting and Productions 12/12/03
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Paul Green, The School of Rock 07/06/08
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Brent Grulke, SXSW 03/06/09
Michael Gudinski, The Mushroom Group 10/29/15
Phil Guiliano, CIE USA Entertainment Inc. & OCESA PRESENTS Inc. 03/25/05
Steve Gumble, SBG Productions 06/16/06
Greg Hagglund, Vivelo! 05/07/04
Rodney Hall, FAME Music Group 11/06/09
Rob Hallett, Robomagic 02/05/15
Craig Hankenson, Producers, Inc 02/23/06
Kerry Hansen, Wynonna Incorporated 10/03/03
Eric Hanson, Ted Kurland Associates 12/20/02
Eric Hanson, Tree Lawn Artists 03/23/07
Rusty Harmon, MTM Music Management 12/06/07
Ali Harnell, Clear Channel Entertainment Nashville 08/15/03
Bob Harris, 02/06/09
Evan Harrison, Huka Entertainment 12/08/16
David Hart, The Agency Group 02/20/04
Laura Hassler, Musicians without Borders 12/02/15
Abe Hathot, Musician, composer, and music producer. 12/21/16
Steve Hecht, Piedmont Talent 08/29/12
Travis Hellyer, Mezzanine 09/02/05
Janie Hendrix, Experience Hendrix 02/01/10
Nona Hendryx, Rhythmbank Entertainment 06/02/06
Dan Herrington, Dualtone Records 07/25/03
Sara Hickman, Sleeveless/Stingray 06/30/06
Dan Hirsch, On Board Entertainment 04/04/03
Nick Hobbs, Charmenko 12/14/01
Carel Hoffman, Hilltop Live/Oppikoppi Productions 11/07/12
Ian Hogarth, Songkick 08/09/11
Gene Hollister, Rose Presents 04/08/01
Rusty Hooker, Rock Steady Management Agency 02/16/01
Jake Hooker, Hook Entertainment 05/10/02
Martin Hopewell, Primary Talent International 04/19/02
Tom Hoppa, TKO Booking Agency 09/29/06
Bobbie Horowitz, Times Square Group 01/04/02
Barney Hoskyns, Rock's Backpages 11/01/11
Bruce Houghton, Skyline Music 10/27/00
Bruce Houghton, Skyline Music 01/22/14
Andi Howard, Peak Records and Andi Howard Entertainment 09/02/03
Barbara Hubbard, ACTS 09/12/03
Laurent Hubert, BMG US 11/12/15
Seth Hurwitz, I.M.P. 04/20/09
Ariel Hyatt, Author, and founder of Cyber PR 11/23/16
Mark Hyman, Ashley Talent International 11/09/01
Brett Hyman, Category 5 Entertainment 07/23/04
Bruce Iglauer, Alligator Records 08/17/01
Bruce Iglauer, Alligator Records 05/28/14
Doug Isaac, Super Bowl Concert Series Producer (EXI) 08/24/01
David Israelite, National Music Publishers' Association 11/29/08
Tom Jackson, Tom Jackson Productions 02/06/13
Jay Jacobs, Parc Landon 09/21/07
Larry Jacobson, World Audience 09/17/04
Audra Jaeger, The Management Trust 05/09/03
Ralph James, The Agency Group 01/31/11
Jeffrey Jampol, Jampol Artist Management 07/18/12
Jean Michel Jarre, International Confederation of Societies of Authors and Composers (CISAC) 06/19/13
Michael Jaworek, The Birchmere 05/08/09
Peter Jesperson, New West Records 11/03/06
John Jeter, The Handlebar 08/15/12
Mike Johnson, Groundrush Media 02/17/06
Mike Gormley & Jolene Pellant, Yes, Dear Entertainment 04/23/10
Susan Joseph, Justice Entertainment Group 02/21/11
Darren Julien, Julien's Auctions 10/25/10
Henry Juszkiewicz, Gibson Guitars 09/28/10
Justin Kalifowitz, Downtown Publishing 04/20/17
Leonard Kalikow, Music Business Reference, Inc. 06/26/08
Craig Kallman, Atlantic Records 03/20/09
Steve Kane, Warner Music Canada 02/09/17
Danny Kapilian, Independent Producer 07/12/02
Mike Kappus, The Rosebud Agency 10/26/09
Andy Kaufman, Birdland 05/17/02
Wendy Kay, Mars Talent Agency 03/09/01
Lucas Keller, The Collective 03/22/11
Marty Kern, Clemson University 07/07/01
Carlos Keyes, Red Entertainment 10/08/04
Golnar Khosrowshahi, Reservoir Media Management 10/24/12
Martin Kierszenbaum, Interscope/Cherrytree Records 09/06/09
Barney Kilpatrick, Rattlesby Records 10/28/05
John Kinsner, The Walnut Room 03/28/08
Doug Kirby, LiveTourArtists 10/24/03
Steve Kirsner, Compaq Center 06/29/01
JoAnne Klabin, Sweet Relief 03/21/03
Andrew Klein, Revolution Marketing 11/05/04
Larry Klein, Producer, bassist, songwriter 03/13/12
Jack Kleinsinger, Highlights in Jazz 04/25/08
Ann Kline, Casa Kline 09/04/14
Brian Knaff, Talent Buyers Network 09/29/01
Kymberlee Knight, IEBA 11/16/00
Mike Kociela, 360 Productions 05/30/08
Stefan Kohlmeyer, Bach Technology 02/08/10
Lily Kohn, Microsoft Corporation 02/14/11
Tim Kolleth, Alligator Records 01/25/08
Al Kooper, Musician/songwriter/producer/author 02/06/14
Mitchell Koulouris, Digital Musicworks International, Inc. 02/11/05
Mark Krantz, John Schreiber Group 06/15/01
Jeff Krasno, Velour Music Group 11/19/07
Jeffrey Kruger, The Kruger Organisation 01/25/02
Harvey Kubernik, Author/historian/music journalist 08/20/15
Ted Kurland, Ted Kurland Associates 01/15/01
Jordan Kurland, Zeitgeist Artist Management 08/23/11
Carianne Laguna, Blackheart Records 03/07/08
Brady Lahr, Kufala Recordings 04/30/04
Ernie Lake, EL Records 01/19/07
Roks Lam, Wolfman Jack Entertainment 12/17/04
Anni Lam, Parc Landon 06/29/07
Gary Lane, CenterLane Attractions 10/14/05
Tom LaPenna, Lucky Man Productions 09/10/04
Camilo Lara, EMI Music Mexico/MIS 08/10/07
Gary Lashinsky, Lipizzaner Tours 05/13/05
Gregg Latterman, Aware Records 12/13/02
Tony Laurenson, Eat to the Beat 02/27/04
Emily Lazar, The Lodge 10/15/15
Bill Leabody, Leabody Systems 06/10/05
Peter Leak, 24-7 Worldwide Management 03/28/12
Steve Leeds, SR. VP/Promotion/Rock Formats at Virgin Records 07/26/02
Bob Lefsetz, The Lefsetz Letter 11/14/08
Carl Leighton-Pope, Leighton-Pope Organisation 07/05/09
Steve Lemon, Live 4 Live, Inc. 12/06/02
Randy Lennox, Universal Music Canada 06/24/15
Simma Levine, Disson Furst and Partners 11/10/00
Andy Levine, Sixthman 06/08/07
Rich Levy, Clear Channel Entertainment Properties 06/25/04
Eddie Levy, Chelsea Music Publishing 07/24/14
Myles Lewis, Denise Rich Songs 12/20/10
Adam Lewis, Planetary Group 01/20/16
Terry Lickona, Austin City Limits 03/14/11
Justine Liddelow, Stage and Screen Travel Services 08/31/11
Jim Lidestri, Border City Media 09/03/15
Larry Lieberman, 4EverWild 03/28/03
Eric Lilavois, Crown City Studios, and London Bridge Studio 12/10/14
Marc Lipkin, Alligator Records 03/05/05
Tommy LiPuma (Part 1), Verve Records 11/08/10
Tommy LiPuma (Part 2), Verve Records 11/15/10
Alexander Ljung, SoundCloud 10/04/10
Andy Lo Russo, The Singing Chef 12/16/05
Phil Lobel, Lobeline Communications 08/13/04
Paul Lohr, New Frontier Touring 01/21/05
Paul Lohr, New Frontier Touring 05/17/10
Julie Lokin, New Audiences 03/23/01
Dave Lory, Artemis Records 03/30/02
Max Loubiere, Tour Director 04/11/12
Mark Lourie, Skyline Music 03/08/02
Dave Lucas, Live-360 04/28/06
Joe Lucchese, EventJoe 02/23/07
Kevin Lyman, 4 fini 03/30/01
Kevin Lyman, Vans Warped Tour 05/23/12
Bubba Mac, 09/14/07
David Macias, Emergent Music Marketing 06/17/05
Kristen Madsen, Grammy Foundation and MusiCares 11/22/10
Larry Magid, Larry Magid Entertainment 05/04/10
Peter Malkin, PM Management 02/07/03
Toby Mamis, Alive Enterprises 02/12/01
Billy Mann, Green & Bloom | Topl1ne, Manncom 09/18/14
Tasea Margeolas, Multi Entertainment 06/23/06
Tony Margherita, dBpm Records 09/06/11
Bob Roux & Mark Campana, Live Nation 12/20/11
Lee Marshall, Magic Arts & Entertainment 09/13/02
Zach Martin, Radio Producer at New York's WAXQ-FM 08/30/02
Mario Martin, Gorgeous PR 04/27/07
Molly Martinez, Ticket Summit 2008 05/23/08
Paul Mascioli, Mascioli Entertainment 01/14/05
Michael Maska, Big Hassle 01/28/05
Ted Mason, Mi-5 Recordings 11/16/01
Steve Masur, Masur & Associates, LLC 11/21/03
Pam Matthews, The Ryman Auditorium 04/08/05
Terry McBride, Nettwerk Music Group 03/01/10
Michael McCarty, ole 06/20/11
Jim McDonald, McDonald Group 12/19/03
Virginia McEnerney, HeadCount 11/26/07
Doc McGhee, McGhee Entertainment 06/14/10
Camilla McGuinn, Tour Manager 08/24/07
Andy McLean, North By Northeast (NXNE) 04/01/05
Dennis McNally, Grateful Dead historian/publicist 09/06/02
Garry McQuinn, Back Row Productions 06/14/11
Ruthann McTyre, The Rita Benton Music Library; and president of the Music Library Association 08/31/10
Dick McVey, Musician's Referral Service 10/27/07
Katherine McVicker, Music Works International 01/08/15
John Meglen, Concerts West/AEG Live 02/21/13
Mark Meharry, Music Glue 05/28/15
Jorge Mejia, Sony/ATV Music Publishing 09/17/15
Dan Melnick, Festival Productions, Inc. 02/22/02
André Ménard, Festival International de Jazz de Montréal 06/12/09
Bob Merlis, Merlis For Hire/Memphis International Records 01/16/04
Doug Merrick, Cumberland Talent Agency and Merrick Music Group 07/21/06
Louis Messina, The Messina Group 10/22/04
Louis Messina, The Messina Group/AEG Live 07/17/09
Louis Jay Meyers, North American Folk Music and Dance Alliance 03/30/07
Louis Jay Meyers, Folk Alliance International 01/23/09
Todd Miller, House Of Blues - New Orleans 11/14/03
Jeff Miller, Fantasma Productions 03/16/07
Ben Miller, Rock Ridge Music 11/02/07
J. B. Miller, Empire Entertainment 08/22/08
Richard Mills, S.L. Feldman 11/02/09
Marty Monson, Barbershop Harmony Society 07/07/16
Linda Moran, Songwriters Hall of Fame (SHOF) 04/05/09
Jesse Morreale, Nobody In Particular Presents (NIPP) 09/20/02
Chuck Morris, Live Rocky Mountains 09/28/09
Mo Morrison, Independent production 05/24/02
Kevin Morrow, Steel Wool Entertainment 01/25/17
Nick Moss, Blue Bella Records 11/30/07
Jim Musselman, Appleseed Recordings 04/14/06
Natalia Nastaskin, United Talent Agency 04/13/16
Marc Nathan, Flagship Records 07/01/05
David Neilon, Rising Star Promotions 11/30/01
Don Neuen, Star Coaches Inc. 10/10/12
Dennis Newhall, DIG Music 10/07/05
John Nittolo, John Nittolo Productions 04/13/07
Ian Noble, Metropolitan Talent 05/23/03
Josh Norek, JN Media, LLC 07/05/02
David Norman, Tour Manager 04/20/07
Mimi Northcott, Canadian Recording Services (CRS) 04/11/08
Bill Nowlin, Rounder Records 01/05/07
John Nugent, NY JAM Inc. 11/08/02
Andy Nulman, Just For Laughs 11/20/13
Sal Nunziato, NYCD 06/01/01
Bob O'Neal, Ryman Auditorium 06/28/02
Andrea Orbeck, Prehab Health and Fitness 03/15/10
Heather Orser, Toad's Place 01/29/01
Janet Oseroff, MultiMediaProperties 11/18/05
Marc Ostrow, Boosey & Hawkes 12/05/08
Riley O’Connor, Live Nation Canada 07/24/09
Jeremy Palmer, Buddy Lee Attractions 11/02/01
John Palmer, Megawave Records 08/31/07
Panos Panay, Sonicbids 12/23/05
Julien Paquin, Paquin Artists Agency 04/30/14
Graham Parker, WQXR-FM 11/26/14
Crispin Parry, British Underground 02/24/08
Donald Passman, Gang, Tyre, Ramer & Brown 04/09/10
Donald S. Passman, Gang, Tyre, Ramer & Brown 01/06/16
Bruce Patron, Overland Entertainment 07/28/06
Alexandra Patsavas, Chop Shop Music 09/27/11
Cheryl Pawelski, Omnivore Entertainment Group 09/26/13
Kerry Peace, Alligator Records 08/18/06
Eric Peltoniemi, Red House Records 12/14/09
Scott Perry, Sperry Media 03/11/05
Lawrence Peryer, Jr., 23 Omnimedia 11/07/08
John Peters, MassConcerts 06/07/11
Holger Petersen, Stony Plain Records 04/15/05
Jon Phillips, Silverback Professional Artist Mgmt/Controlled Substance Sound 08/29/08
Dave Pichilingi, Sound City 03/30/16
Vince Pileggi, Music Inc./Music Inc. Sounds 12/01/06
Eric Pirritt, Endit! Presents / The Fox Theatre 10/17/03
Neil Portnow, The Recording Academy 02/08/11
Louis Posen, Hopeless Records 04/04/11
Stephen Posen, Estate of Glenn Gould 01/23/13
Nadia Prescher, Madison House 06/20/03
Jeff Price, TuneCore 02/28/11
Tom Principato, Powerhouse Records 02/01/08
Roger Probert, Core Records 12/08/06
John "Grinder" Procaccini, JP Squared (JP2) 01/17/03
Mark Pucci, Independent Music Publicist 09/09/05
David Pullman, The Pullman Group 11/03/00
Rod Quinton, Saigon Sound System 04/18/11
Dolphus Ramseur, Ramseur Records 10/19/07
Jack Randall, Ted Kurland Associates 04/05/02
Jack Randall, The Kurland Agency 03/08/17
Debra Rathwell, AEG Live 05/03/13
Jeff Ravitz, Visual Terrain 02/08/08
Rich Rees, M.P.I. Talent Agency 09/19/08
John Reese, Freeze Artist Management 08/01/08
Bill Reeves, WRIII, Inc. 10/20/06
Stephen Rehage, Rehage Entertainment 07/30/04
Lisa Reiss, Pearl Productions 08/17/07
Salaam Remi, Composer, producer, musician and label executive. 01/08/14
David Renzer, Universal Music Publishing Group 08/23/09
Alison Richard, Universal Orlando Resort 05/06/05
Kelli Richards, The All Access Group 02/07/12
Gary Richards, HARD Events 08/29/13
Sam Righi, Waterfront Entertainment Group 05/30/03
Jon Rinaldo, Joker Productions 01/02/04
Geary Rindels, Geary Rindels Enterprises, Inc. 12/05/03
Doreen Ringer Ross, BMI 01/18/08
Lisette Rioux, Island Def Jam Music Group 05/16/03
Dave Roberge, Everfine Records & Everfine Artist Management 12/03/04
Sandy Roberton, Worlds End Producer Management 02/20/09
Ty Roberts, Gracenote 01/31/12
Bill Rogers, BRE Presents 07/13/07
Ian Rogers, Topspin Media 06/01/10
Benji Rogers, PledgeMusic 12/19/13
Dave Rose, Deep South Entertainment 09/15/06
Eric Rosen, Ronald S. Bienstock & Associates 05/25/01
Stuart Ross, The Ross Group 02/23/01
David Ross, President IAAM; Director, Show Me Center 09/23/05
Bobby Rossi, Ruth Eckerd Hall 02/28/03
Michael Rothschild, Landslide Records 04/29/05
Robert Rowland, Red Entertainment 06/13/08
Bill Royston, Mt. Hood Jazz Festival 03/07/03
John Rudolph, Bug Music 05/24/10
Elizabeth Rush, E.R.A. / Elizabeth Rush Agency 08/20/04
Aran Rush, Expo and Foro Imperial 02/16/07
Maurice Russell, Harry Fox Agency 10/21/05
Barron Ruth, Skyline Music 02/14/03
Andrea Sabata, Skyline Music 01/07/05
Numa Saisselin, Count Basie Theatre, Inc. 02/04/05
Ron Sakamoto, Gold & Gold Productions 01/16/10
David Salidor, dis Company 07/20/07
Shaw Saltzberg, S. L. Feldman and Associates 06/21/10
Bruce Allen & Sam Feldman, A&F Music 12/19/08
Mark Samuels, Basin Street Records 06/11/04
Jacqueline Saturn, Harvest Records 01/21/15
Tamara Saviano, American Roots Publishing 07/22/05
Tamara Saviano, Author, journalist, and producer 08/18/16
Michael Scafuto, Mountain High Entertainment 12/07/01
Steve Schankman, Contemporary Productions 12/21/01
Steve Scharf, Carlin America 10/11/02
John Scher, Metropolitan Talent 11/21/08
Al Schmitt, Producer/Engineer 02/13/10
Bobby Schneider, Tour Coordinator, Third Eye Blind 01/31/03
Jake Schneider, Madison House 04/02/14
Steven Schnur, EA Music Group 07/03/13
Elaine Schock, Shock Ink 02/19/10
Stacy Schott, Mad Booking and Events 08/22/03
Daylle Schwartz, Revenge Productions 08/19/05
Dean Sciarra, ItsAboutMusic.com 11/26/04
Joel Selvin, Author and Journalist 08/07/14
Jay Sendyk, Sendyk, Leonard & Company, Inc. 05/03/02
Peter Shapiro, Ideal Entertainment 04/16/04
Seth Sheck, Access Pass & Design 01/03/03
Seth Sheck, ACCESS Event Solutions 06/22/16
Seth Shomes, The Agency Group 11/12/14
Jay Sieleman, The Blues Foundation 07/18/03
Anya Siglin, The Ark 03/05/10
Bill Silva, Bill Silva Entertainment 10/19/10
Tom Silverman, Tommy Boy Entertainment 03/06/12
Steve Simon, Clear Channel Communications 05/14/04
Ralph Simon, Live Earth 07/06/07
Ralph Simon, Mobilium 04/12/11
Michael Simon, The Harry Fox Agency 08/14/13
Ron Simpson, RCS Productions 01/11/08
John Simson, SoundExchange 07/15/05
Dion Singer, Warner Bros. 12/07/09
Gram Slaton, The Community Arts Center 02/25/05
Owen Sloane, Gladstone Michel Weisberg Willner & Sloane 10/11/10
Peter Smidt, Eurosonic Noorderslag & manager Buma Cultuur 07/17/13
Garrison Snell, Gyrosity Projects 02/23/17
Mike Snider, Paradigm Talent Agency Nashville 05/17/11
Andrew Snowhite, Musictoday 05/04/01
Bruce Solar, The Agency Group 05/14/14
Nikki Solgot, Circle Talent Agency 02/18/15
Michael Solomon, Brick Wall Management 05/25/07
Mark Sonder, Mark Sonder Productions 07/25/08
Steve Sonnier, UIC Pavilion at the University of Illinois, Chicago 09/03/04
Kathy Spanberger, peermusic 06/20/12
Carolyn Specht, CIE USA Entertainment Inc. and OCESA PRESENTS Inc. 03/26/04
David Spelman, New York Guitar Festival 10/01/04
Jason Spiewak, Rock Ridge Music 04/07/06
Dan Steinberg, Square Peg Concerts 11/29/12
Dan Steinberg, Square Peg Concerts 02/18/05
Jeremy Stephan, Ventures, LLC 04/23/04
Walter Stewart, Mars Talent Agency 02/21/03
Gail Stocker, Gail Stocker Presents 11/12/04
Jon Stoll, Fantasma Productions 10/13/00
Jesse Stoll, AEG 06/27/09
Henry Stone, Henry Stone Music 06/24/05
Jason Stone, Live Nation New York 03/31/06
Howard Stovall, Resource Entertainment Group 05/28/04
Cameron Strang, New West Records 10/18/02
Don Strasburg, AEG Live Rocky Mountains 02/27/09
Barbara Strauss, Sovereign Ventures 05/12/06
Richard Stumpf, Cherry Lane Publishing 08/07/06
Patrick Sullivan, RightsFlow 10/25/11
Bernie Swain & Harry Rhodes, Jr., Washington Speakers Bureau 12/07/00
Dean Swett, Paramour Group 06/14/02
Jake Szufnarowski, Rocks Off 05/02/08
Marc Tanner, Chime Entertainment 12/22/06
Donald Tarlton, The Donald K Donald Group 04/12/02
Tess Taylor, Los Angeles Music Network 08/09/02
Race Taylor, WPLJ - New York 10/27/06
Race Taylor, WPLJ - New York 10/27/06
Chris Taylor, Taylor 03/15/09
Peter Tempkins, DeWitt Stern Group 03/16/01
Peter Tempkins, Momentous Insurance Brokerage 03/27/09
Lisa Tenner, Tenner & Associates (EAT'M) 08/06/01
Jeremy Tepper, Diesel Only Records 10/10/03
Allan Tepper, Bicycle Music Company 09/28/07
Martin Terefe, Kensaltown Studios 05/31/11
Milun Tesovic, MetroLeap Media 10/18/09
Mandar Thakur, Times Music 08/06/15
Jerry Thompson, Promoter Line Inc. 03/05/04
Jose Tillan, MTV Networks Latin America 12/02/05
Jon Tiven, Hormone Studios 08/05/05
Rob Tonkin, Marketing Factory 12/17/15
John "J.T." Toomey, 25/8 Management 11/15/11
Livia Tortella, Warner Bros. Records 01/10/12
Phil Tripp, IMMEDIA! 01/19/06
Claudio Trotta, Barley Arts Promotion 11/26/01
Chris Tsakalakis, StubHub 01/11/10
Ben Turner, Graphite Media 05/10/10
Steve Vai, Favored Nations Entertainment 04/26/02
John Valentino, Fantasma Productions 04/18/03
John Valentino, AEG Live SE 11/01/10
Don Van Cleave, Coalition of Independent Music Stores 04/09/04
Casey Verbeck, Partners in Music 06/06/03
David "Boche" Viecelli, The Billions Corporation 04/18/10
Ray Waddell, Billboard Magazine 08/27/04
Rob Waggener, Foundations Recovery Network 03/07/11
Jim Walczak, Racine Civic Centre 06/03/05
Jeff Walker, The AristoMedia Group 08/16/10
Carla Wallace, Big Yellow Dog Music 11/04/05
Russell Wallach, Live Nation Network 03/20/12
Steve Walter, The Cutting Room 10/24/08
Neil Warnock, The Agency Group 05/02/09
Diane Warren, Realsongs 08/14/09
Butch Waugh, RCA Label Group Nashville 01/10/03
Lauren Wayne, The State Theatre 05/09/12
Kirt Webster, Webster PR 02/03/16
Ken Weinstein, Big Hassle Media 04/22/05
Bruce Weinstein, Bethel Woods Center for the Arts 02/15/08
Larry Weintraub, Fanscape 05/18/01
Pam Weiser, Momentous Insurance Brokerage 10/11/11
Kevin Welk, Welk Music Group 01/24/12
D-J Wendt, Dmand Management 05/09/08
Alison Wenham, Worldwide Independent Network 02/13/09
Bill Werde, Billboard 08/03/11
Joel Whitburn, Record Research 11/13/09
Judd White, Tour Manager/Accountant 02/13/04
Jeff White, In Ticketing 12/16/06
Adam White, Author 09/14/16
Adam Wilkes, AEG Live Asia 10/13/16
Fenton Williams, 04/04/08
Del Williams, Right Arm Entertainment 04/18/08
Bryan "Birdman" Williams, Cash Money Records 09/13/11
Paul Williams, ASCAP 10/19/11
J.P. Williams, Parallel Entertainment 10/03/12
Kurt Willms, Green Room Productions 09/20/03
Chris Wilson, Heartbeat Records 03/02/07
Tony Wilson, Factory Records/In The City 06/01/07
Tom Windish, The Windish Agency 07/26/10
John Wiseman, XL Touring Video 05/05/06
Thom Wolke, Twincloud.com 02/08/02
Michael Wood, City Lights Entertainment 08/08/08
Keith Wortman, Blackbird Presents 03/22/17
Nigel Wright, Independant Record Producer 11/07/03
Dusty Wright, CultureCatch.com 07/27/07
Jeremiah “Ice” Younossi, A-List Talent 09/20/09
Gail Zappa, The Zappa Family Trust 10/02/14
Kevin 'Chief' Zaruk, Chief Music Management 06/10/15
Ron Zeelens, RAZco Visas 04/20/01
Rick Zeiler, Sidney Frank Importing Company 06/04/04
Danny Zelisko, Live Nation 06/19/09
Hillary Zuckerberg, Brick Wall Management. 07/09/04
Steve Zuckerman, Global Entertainment and Media Summit 03/22/02
Paul Zullo, Muze 01/23/04
Nanette Zumwalt, Hired Power 02/03/06

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